If someone you know has a hearing problem

• Face the person and talk clearly.


• Stand where there is good lighting and low background noise.


• Speak clearly and at a reasonable speed. Do not hide your mouth, eat or chew gum.


• Use facial expressions or gestures to give useful clues.


• Reword your statement if needed.


• Be patient, stay positive and relaxed.


• Ask how you may help the listener.


• Include the hearing impaired person in all discussions about him or her to prevent feelings of isolation.